If you are unhappy with your order, please email us at firstname.lastname@example.org and we will let you know our returns address. The item(s) will need to be returned to us in a resaleable condition, tags still attached etc, for you to receive a full refund. We regret to inform you that we cannot cover the cost of the return. Items must be returned within 21 days of dispatch.
If you receive an item that is damaged, please contact us within 10 days of dispatch. Please send an email describing the damage/fault along with pictures to email@example.com. We will organise a replacement, or a refund if there is no replacement available. Unfortunately we cannot accept a claim for damaged or faulty items if it is not reported to us within 10 days of dispatch.
Please dont hesitate to contact us! If you would prefer to speak to us, please call us on 07518 930868. If we don’t answer, please leave us a message and we will get back to you as soon as we can.