F.A.Qs
Delivery Information
Delivery Information
Please follow us on Facebook or Instagram where we will update our customers on any delays during busy periods.
Standard UK Delivery
Our delivery charge is £2.95 for all orders. We aim to dispatch orders within 3 working days but please allow up to 7 working days for your order to arrive.
International
We regret that we do not offer international delivery at the moment, although we hope to offer it in the near future. Please follow us on Facebook or Instagram for updates on our delivery policy.
IMPORTANT
You must ensure your delivery address is correct when placing your order. If you are paying by Paypal, please ensure the delivery address you enter matches your paypal delivery address. We cannot be held responsible if the delivery address is incorrect. If you do not receive your order, you must contact us within 14 days of dispatch in order for us to investigate.
If you would like items delivered to multiple addresses, please note that you will need to complete a separate order per delivery address.
Returns
Damages / Faulty Items
Can I cancel my order?
Can I get my items delivered to a different address?
Of course, please ensure you enter the correct name and address at checkout. You must ensure the delivery address on your paypal account (if applicable) matches. We cannot be held responsible for an incorrectly entered address.
If you would like items delivered to multiple addresses, please note that you will need to complete a separate order per delivery address.
Can I have my items gift wrapped?
If you would like an item gift wrapped with ribbon and a tag, please click the button when putting the item in your basket. There is a small £2 charge for this service.
If you would like a handwritten message on the tag please tell us in the order notes at check out. We can then send the gift directly to the recipient if you enter their delivery address!
Alternatively, we can add a small printed note free of charge.
Sell with Us
Please dont hesitate to contact us! If you would prefer to speak to us, please call us on 07518 930868. If we don’t answer, please leave us a message and we will get back to you as soon as we can.